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- Office For Mac Crashes On High Sierra 2017
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- Office For Mac Crashes On High Sierra Mac
Apple’s Mail app is highly useful for centralizing and managing emails from various service providers. You can add all your email accounts on the app, so you don’t have to log in every time you need to check your email. If you set the Mail app to automatically run during startup, your inbox will be loaded as soon as you boot up your Mac and your new emails are ready to be read.
Microsoft Office applications are popular among both Windows PC and Mac owners. However, this fact doesn’t make them less troublesome in use. Mac users have reported that Word, Excel, and Outlook applications started freezing or crashing. After the recent macOS High Sierra upgrade in September 2017, Microsoft claimed no issues had been registered. If you do experience Word freeze-ups on the earlier. Microsoft: Office 365 for Mac subscribers must run newer editions of macOS Starting in September, only Macs running macOS Sierra or High Sierra will receive new Office 365 feature updates.
However, recent Mail app crashes in High Sierra and Mojave have brought inconvenience to a lot of users. The Mail app keeps quitting unexpectedly on High Sierra and Mojave that users are not able to load their inboxes. For most users, the crash happens immediately after launching the app, while others were able to click a few times before the app closes. There are also users who are not able to launch the Mail app at all.
There are different reasons why the Mail app quits unexpectedly on MacOSX High Sierra 10.13.6 and other macOS versions. It is likely that a recent update has broken the Mail app indexes, causing it to crash. Too many emails can also affect app performance, resulting in network hang-ups characterized by the spinning color wheel. It is also possible that the application itself is corrupted.
This article will show you what to do when Mac Mail keeps crashing in High Sierra or other versions of macOS. The methods below cover most of the common causes of Mail app crashes and all you need to do is find one that works for you.
How to Fix Mac Mail That Keeps Crashing
Before you try anything else, it is important to do some basic troubleshooting first to see if this will resolve your Mail app problem. Close your Mail app by clicking Mail > Quit Mail. Use a Mac repair tool to delete cache files and perform routine maintenance cleanup, then restart your computer. Launch Mail again to check if you are able to load the app successfully. If it still crashes, follow the solutions we listed below.
Solution #1: Launch the Mail App Safely.
Sometimes crashes occur because of a problematic email message. When you open the mail app, messages are loaded automatically and one of them could be causing the crash. To find out which messages are causing the app shutdown, launch Mail then hold down the Shift key immediately to prevent the contents of your mailbox from being loaded. Next, determine which message is causing the error and delete it immediately.
Solution #2: Clean Up Your Mail.
The Mail app receives and sends out lots of emails every day. As those messages accumulate over time, your mailboxes become bloated and suffer problems such as freezing or crashing. To improve the app’s loading time, clean up your mail by regularly deleting everything in your Spam and Deleted Items folders. Go through your emails one by one and get rid of those that you no longer need. Removing all these junk can significantly improve your app’s performance and hopefully resolves this issue.
Solution #3: Rebuild Your Mailboxes.
If your Mac Mail keeps crashing in High Sierra, you need to rebuild each mailbox to reset its settings. To do this:
- Launch Mail by clicking the icon from the Dock.
- If you have multiple email accounts added to the Mail app, choose the mailbox you want to rebuild.
- Click Mailbox in the top menu, then choose Rebuild.
- Do this for all your mailboxes.
The process may take a while to finish, depending on the size of your mailbox. If you notice some performance lag, wait for the rebuilding to finish before using your computer because this process consumes a lot of system resources.
Solution #4: Re-Index Your Messages.
If Mail still fails to launch or you’re still having issues with it after rebuilding your mailboxes, the next step is to re-index your messages. Whenever Mail detects a problem with any of the mailboxes, the app attempts to automatically re-index the messages by default. But if Mac Mail keeps crashing in High Sierra and you can’t access the mailboxes, re-indexing manually is the best option.
To manually re-index your messages, follow the steps below:
- Click Mail > Quit Mail to close the app.
- Go to your Desktop, then hold down the Option key. Click Go > Library.
- In the search bar, type in the following address: ~/Library/Mail/V2/MailData.
- Once the folder opens, copy all the contents of the folder to your Desktop as a backup, then delete all files that have Envelope Index in its name.
- Close the folder and relaunch Mail.
The app will build new envelope files when launched and this process can take a long time, especially if you have a lot of messages to re-index. If everything goes smoothly and Mail no longer crashes, you can delete the backup of the envelope index files you previously copied to your Desktop.
Solution #5: Reset Apple Mail Preferences.
When the preferences file for Mail is corrupted, the app won’t be able to load properly and would keep on crashing. To fix this, you need to clear the app’s property lists and allow Mail to generate a new one. Take note, though, that resetting you Mail preferences will remove all your account settings and other customizations. You will need to log in to all your accounts and set them up one by one all over again. Your downloaded messages, however, will remain intact.
To refresh your Mail preferences, follow these instructions:
- Quit Mail if the app is open.
- Go to Finder and hold down the Option key, then Go > Library.
- Copy and paste this in the address bar: /Library/Containers/com.apple.mail/Data/Library/Preferences.
- Look for the com.apple.mail.plist file inside the folder.
- Drag the file to the Trash to delete it.
- Close Finder and launch Mail.
You’ll find that the app will start the way it did when you first launched it. Run the setup wizard and set up all your mailboxes again. This should resolve most Mail app errors. If not, you still have one more solution to try below.
Solution #6: Rebuild Address Book Database.
Another possible reason why your Mail app keeps quitting unexpectedly on High Sierra is a corrupted Address Book database. If this is the case, you will need to rebuild your Address Book to fix the issue. To do this:
- Create a backup of your Address Book by choosing All Contacts > File > Export > Address Book Archive.
- After saving all your contacts, quit Address Book and search for the /username/Library/Application Support/Address Book/ folder in Finder.
- Cut all the contents of the folder and copy them to the Desktop.
- Launch Address Book again and check to see if the contacts are still there. If not, import them from your archived backup.
- Launch the Mail app again to see if this solution worked.
Summary
If your Mac Mail keeps crashing in High Sierra, checking your emails becomes a hassle, especially if you’re using different mail services. You have to log in to each one of them just to check your email. If you’re experiencing issues with your Mail app, such as performance lags or persistent crashing, you can apply any of the fixes above to resolve these problems.
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“My word keeps crashing on my Mac” - You might have read this query on various Mac forum sites. No matter how advanced and reliable the macOS is, it can still run into some problems. And the worst one is when an important app keeps crashing like MS Office. Whether the system is crashing when you open a particular file or it happens with every file, this erratic behavior impedes the ability to use Mac properly.
It is not only frustrating but sometimes, it also leads to data loss. Thus, in this article, you’ll learn how to fix MS Word which is crashing and how to recover crashed word document on Mac. Just go through the article and you’ll have all the answers to your problems.
Part 1. Why Does Microsoft Word Keeps Crashing on Mac
Before you get down to the solution part, it is vital that you know why does Microsoft word keep crashing on Mac. The reasons can be listed down to the following points:
- The first and foremost problem is wrong or incomplete installation.
- You might be using an outdated or incompatible version of Word on your Mac.
- A third-party application might be causing the issue.
- The MS Word version is not original.
- The files are corrupted due to system crash or virus attack or due to some invalid characters.
All these reasons conclude that MS Word crash problem is more common than you realize. You’ll often get prompted to either close the application or restart it. Luckily, you can solve the crashing issue with few simple and quick fixes.
Part 2. How to Solve the Problem 'Microsoft Word Keeps Crashing Mac'
Whether word keeps crashing Mac El Capitan or macOS High Sierra, Maverick, or Lion, the following methods will come in handy for all versions of macOS.
Solution 1. Reset the Word preferences and restart Mac:
Mac system is very different than Windows OS and hence, the MS Word preferences are different too. in order to resolve the Microsoft word 2016 keeps crashing on Mac issue, the first thing you should try is to reset the preferences of Word for Mac. Follow the steps below to do this:
![High High](/uploads/1/3/3/3/133302004/761981339.jpg)
Step 1 Launch MS Word from the Desktop and click on the Word option. There you will see the Preferences option. Tap on it to open the main menu.
![Office For Mac Crashes On High Sierra Office For Mac Crashes On High Sierra](/uploads/1/3/3/3/133302004/374713249.jpg)
Step 2 In the Word preferences tab, you will see the File Locations icon. Click on the icon and you will be directed to a File Locations interface.
Step 3 Select the User Templates option and choose the Reset button.
Step 4 This will open up a folder where you will find a Normal.dotm file. Cut and paste the files on the desktop or any other location. You can also move the file to Trash to reset the preferences. Usb creator for os x download.
Close the application and restart it to check if the problem is fixed or not. Deleting the Normal file will resolve the issue in most circumstances, if not then there are still other fixes available.
Solution 2. Create a new account:
Yes, you might think it is odd, but using a new account to access MS Word can help you. Maybe, MS word for Mac keeps crashing because you don’t have the authority to use the application. If your user account is blocked to use a certain application, it leads to crashing issues. To avoid this, create a new account on Mac by following the steps below:
Step 1 Click on the Apple icon and select System Preferences option from the list. Select the Users & Groups tab and as the dedicated window opens up, click on the Lock icon at the bottom of the window to make some changes.
Step 2 Enter the Admin password and click on the “+” icon to add a new account.
Step 3 Provide your basic details for the new account like name, account type, etc. and hit the Create User button. You can also set a password for the new account if you want to and link it with iCloud too.
Now, sign out from the present account and log in with the new account on Mac. Try using MS Word and see if the problem still persists or not.
Solution 3. Run Repair Disk Permissions:
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Some users might not know about this but the Disk Utility has a feature called First Aid which can repair any application or the entire Mac disk. So, if Microsoft Word keeps crashing on Mac then try running the Disk utility to resolve this issue.
Step 1 Vsphere client integration package for mac os x. Open Disk Utility from the utility window and select the Primary disk of your system.
Step 2 Switch to the First Aid tab and at the bottom of the window; you will see two options, i.e. Verify Disk Permissions and Repair Disk Permissions. Choose the Repair option and wait while the disk repair finishes.
When the disk is repaired, the problem will cease to exist and you will be able to use Word once again.
Solution 4. Run and open Word in Safe Mode:
The Safe Mode in Mac is similar to Windows as it is used for troubleshooting problems. If MS word is crashing on Mac, then with the help of Safe Mode, you can check the problem with the Word application. Plus, you can fix the application as well.
Step 1 Restart your Mac and when you hear the chime sound, press the Shift key to enter the Safe mode. Keep the key pressed until you hear the Safe mode interface on the screen.
Step 2 Log in to your account and find the MS word application from the left side panel. Open it and see if there is still a problem with Word or not.
Normally, Word won’t crash in the Safe Mode, but if it does, then it means that the application is irreparable. Mac mojave theme for windows 10.
Solution 5. Reinstall Microsoft Office for Mac:
Now, all there is left to do is to reinstall MS Word or the entire MS Office on your Mac. If you can’t figure out the reasons why Microsoft word 2011 Mac keeps crashing, then deleting and reinstalling the Office suite is a much better idea. It will erase the previous settings and you will be able to use the newer version without any problem.
Step 1 Quit all application running on Mac and open the Hard Drive. Find the Application folder and select the MS Office 2011 or the version which is causing problems.
Step 2 Drag the MS Office suite to Trash and Reinstall MS Office from the App Store.
Finally, all the problems will be resolved. But if you had any unsaved or edited document, then it will get deleted while trying to fix MS Word. Thus, you will need help with the recovery of those files too.
Part 3. How to Recover Crashed and Unsaved Word Documents on Mac
People often search for a tool on forums and other platforms stating “word crashed recover document on Mac”. But most of them don’t come across a reliable and promising solution. But you don’t have to be disappointed as Recoverit for Mac is here.
Recoverit for Mac
The Best Word File Recovery Software:
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- It is compatible with both Windows and Mac operating system.
- It supports a large number of storage device type including hard drives, USB flash drives, SD cards, etc.
- All major types of files can be recovered including office documents, music, images, video, emails, and archives.
- It has a deep scan features for in-depth scanning of the hard drive for searching files to recover.
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If you want to know how to recover word document after crash Mac, then iSkysoft is your answer. This powerful tool allows the users to rescue all kinds of data from images to word files, videos to audios, archives to emails, etc. Whether you lost data due to virus attack, drive formatting, system crash, lost partition, or empty Trash, this software can help you under all circumstances. With a 99% success rate and 100% safety level, we can assure that iSkysoft is the ideal tool for quick and efficient recovery of your lost files.
How to Recover Word Files on Mac:
Step 1 Run Recoverit:
Launch the program and you will see the different file types which are offered by iSkysoft for recovery.
Step 2 Select Device for Recovery:
The software will display the available volumes and partitions and connected device on the screen. Select the device or volume from which you want to recover data and hit the Start button.
Step 3 Scan and Recover:
It will take a while before the scan results are displayed on the screen. As the files appear according to their respective format, it will be easy for you to look for specific files. Have a preview of the files that you want to recover and click on the Recover option at the bottom of the screen.
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Don’t choose the same destination for the files as before as it can lead to overwriting or corruption. Also, make sure that you stop using the device after data loss.
Bonus Tips: How to Prevent 'Word Keeps Crashing on Mac' Problem
Here are some additional tips that can help you to avoid the crashing problem. If word keeps crashing on Mac, then you better focus on the tips otherwise the problem will keep popping up.
- Make sure that your MS Office suite stays updated. To ensure this, enable the Auto Update feature.
- Keep a solid anti-virus and anti-malware application on your system that can prevent the files from being corrupt.
- Never use a pirated version of MS Office or download it from an unreliable source.
- Try not to pass multiple commands at the same time as lead to a clash between commands.
- If an application hangs, then wait until it starts responding again and then tries the fixes.
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Conclusion:
Hopefully, after you try the above-explained fixes the “Microsoft word crashes on Mac” problem will be resolved. Consider the above tips to avoid the same problem in the near future. And if you end up losing some important files, then iSkysoft is here to rescue them in an instant. Tell all your friends about iSkysoft and help them to save their data too.